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Shipping & Payment Methods

SHIPPING METHODS

If your order is placed after 1:00 PM, it will be shipped on the next business day. (Saturday and Sunday are considered non-working days for shipping purposes).

* During promotional periods, there may be minor delays.

Note: When your order will arrive depends on the country you are in.

SHIPPING COSTS

Shipping costs are calculated at checkout and depend on the country you are in, the weight and dimensions of the order.

Note: You have the right to return one or more products from your order within 7 business days, provided the product is sealed, its original packaging is intact, and it has not been altered. An additional shipping fee will be charged for returns. Please contact us by email or by phone to arrange for the pickup of the package from your location.

SHIPPING METHODS FOR B2B CUSTOMERS

Shipping for B2B customers is available for the following countries:

European Union except Greece, Bosnia and Herzegovina, Iceland, Montenegro, Serbia, India, Iran, Iraq, United Arab Emirates, Libya.

There are 2 shipping options:

1. We can send you a quote with a shipping company.

2. Shipping with your preferred courier service, charged to the recipient.

SHIPPING METHODS FOR B2C CUSTOMERS

Shipping for B2C customers is available for the following countries:

European Union except Greece.

PAYMENT METHODS

1. Payment via credit, debit, or prepaid cards, Google Pay, IRIS pay, Viva Wallet.

2. Bank transfer:

ALPHA BANK
FLEXSTORES E.E.
ΙΒΑΝ: GR8901401740174002002009139

Send us a copy of the bank payment order to the email:

[email protected]

Once we receive the copy of the bank payment receipt, we will ship your order.

TRANSACTION SECURITY

All card payments are processed securelly through Viva.com electronic payment platform.

Our company does not store any of your card details.