The Company
The website nurtiyummy.com displays and offers products through the Greek company "FLEXSTORES L.P.", which is headquartered in Nikaia (Anakreon 1) and is legally represented, Tax ID 801199485, GEMI Registration No. 151577907000, Nikaia Tax Office, contact email: [email protected], and the customer service telephone line of the online store: +30 2110133008 (hereinafter for brevity referred to as the "COMPANY").
The following terms and conditions shall apply to the use of the COMPANY’s online store located at the website nurtiyummy.com. Every user who enters and transacts on the online store (hereinafter for brevity the "visitor" and/or "user" or "customer" depending on whether they are only visiting the store or also placing an order for products) is deemed to unconditionally agree to and accept the terms set forth below, exactly as stated, without any exception. If any user does not agree with these terms, then they must, at their own risk, refrain from visiting or using the website as well as from any transaction or use of the online store’s services.
General Terms of Use
The COMPANY reserves the right to modify or revise at its discretion the terms and conditions of use and transactions of the online store at any time it deems necessary, undertaking the obligation to inform consumers of any changes through the pages of the present online store.
Provided Information & Products
The COMPANY undertakes regarding the accuracy, truthfulness, and completeness of the information provided on the online store, as far as the identity of the COMPANY and the transactions conducted through the online store are concerned. In the spirit of good faith, the COMPANY is not responsible for and does not commit to any liability for electronic data entries that were made erroneously/mistakenly and reserves the right to correct them whenever it becomes aware of their existence.
Limitation of Liability
In the context of transactions via the online store, the COMPANY is not liable and has no obligation to indemnify for any damage or loss arising from the cancellation of orders, from the non-execution, or from the delay in the execution of orders, for any reason whatsoever. It does not guarantee the availability of the products posted on the online store, but informs the interested customer about their availability or lack thereof and undertakes, in case of any change in these details, to promptly inform customers of the unavailability; in such case, no further liability is incurred. The online store provides the content (information, names, photographs, images) and the products offered through the website "as is."
Under no circumstances shall the COMPANY be held civilly or criminally liable for any damage (whether direct, special, or consequential – which may, for example and not by way of limitation, consist of loss of profits, data, anticipated earnings, monetary satisfaction, etc.) that a visitor of the online store or any third party may suffer due to any reason related to the operation or non-operation and/or the use of the website and/or the inability to provide services and/or products and/or information offered by it or due to any unauthorized interference by third parties with the products and/or services and/or information provided through it. The COMPANY is not responsible for any technical problems that may occur to users during their browsing of its website that relate to the operation or compatibility of their own infrastructure with the use of the website.
Intellectual Property Rights
The website nurtiyummy.com is the official online site of the COMPANY. All the content of the online store, including the trade names, trademarks, images, graphics, photographs, designs, texts, etc., constitutes the intellectual property of the COMPANY and is protected by the relevant provisions of Greek law, European law, and international conventions or by the intellectual property rights of third parties for which the COMPANY has obtained a license for its exclusive needs and for the operation of the online store.
Any copying, recording, adaptation, resale, transfer, or creation of derivative works based on this content or misleading the public regarding the actual provider of the online store is prohibited. Reproduction, reprinting, uploading, announcement, dissemination, or transmission or any other use of the content by any means or for any commercial or other purposes is permitted only upon prior written consent of the COMPANY or any other right holder of the intellectual property rights.
The names, images, logos, and distinctive signs displayed and describing the COMPANY’s online store or its products or services or those of third parties constitute the property of the COMPANY or the respective third parties, and are protected by the relevant trademark laws. Their use on the online store does not in any way grant any license or right of use to third parties.
User Obligations
The user agrees to use the services, information, and data of the online store as provided by law and based on the principles of good faith and transactional ethics. The user is obligated not to use the online store for:
(1) Sending, publishing, emailing, or transmitting by any other means any content that is illegal for any reason, which causes illegal harm or damage to the COMPANY or to any third party or that offends the confidentiality or privacy of any person’s information; (2) Sending, publishing, emailing, or transmitting by any other means any content that offends public morals, social values, etc.; (3) Sending, publishing, emailing, or transmitting by any other means any content for which the users do not have the right to transmit according to the law or applicable contracts (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered by non-disclosure agreements); (4) Sending, publishing, emailing, or transmitting by any other means any content that infringes any patent, trademark, copyright, or other proprietary rights of third parties; (5) Sending, publishing, emailing, or transmitting by any other means any material that contains software viruses or any other codes, files, or programs designed to interrupt or cause damage to the operation of any software or hardware; (6) Willfully or inadvertently violating the applicable legislation or provisions; (7) Harassing third parties in any way; and (8) Collecting or storing personal data of other users.
Limited License
Under the present terms and conditions and all applicable laws and regulations, this online store grants users/customers a non-exclusive, non-transferable, personal, limited right to access and use this website and its content. This license does not constitute a transfer of title to the website and its content and is subject to the following restrictions:
(1) The user/customer must retain on all copies of the website and its content all notices regarding copyright and other proprietary rights; and (2) The user/customer may not modify the website and its content in any way or publicly reproduce or display, distribute, or otherwise use the website and its content for any public or commercial purpose.
Links
The links included in the online store direct either to pages within the store or direct the user to websites of third-party providers, businesses, etc. These associated websites are not under the control of the COMPANY, and the COMPANY bears no responsibility for the content of any such website or any link contained in an associated website, or for any changes or updates to those websites. The COMPANY is not responsible for any Internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links on its online store solely for the convenience of its use; their use is not mandatory for the visitor/customer, and the fact that they are included in the online store does not imply that the COMPANY endorses or accepts their content.
Transaction Security
Our online store is committed to ensuring the security of the data it collects regarding its website users. The COMPANY has adopted procedures that safeguard the personal data provided by users on its website or submitted by any other means. These procedures protect users' data from any unauthorized access or disclosure, loss or misuse, as well as alteration or destruction.
Periodic Changes
The COMPANY continuously expands, updates, and improves its website, and the products and services related thereto, and will update the present policy accordingly. We recommend that you read this procedure at regular intervals in order to be informed of any changes in the content of this privacy policy. This policy will be modified without prior notice.
Acceptance of the Privacy Procedures
If you use this website, you accept and agree to this Privacy Protection Statement as well as to the terms and conditions of use of the website that have been published through it.
Informative Emails (Newsletters)
The COMPANY periodically sends informative newsletters. Newsletters may end up in the spam folder, so please regularly check that they are not stored there. In case you wish to no longer receive informative newsletters or you wish to be completely removed from our mailing system, you can inform us using the contact form on our website.
The information from the COMPANY is sent only if you choose it and for as long as you desire. Conversely, in the case of an order via our online store, we send automated emails regarding the progress of your order. There is no way to disable these updates, the sending of which is a prerequisite for the proper processing of your order. It is your obligation, in the event that you do not receive the relevant emails, according to the general terms governing our transactions, to inform us without delay.
Registration and Login to the Online Store
In order to place an order on nurtiyummy.com you must register on our online store by filling in certain mandatory fields in the registration form.
Only you have absolute and free access to your details through your secret passwords, and you are solely responsible for maintaining their confidentiality and preventing them from being disclosed to third parties. In case of loss or leakage, you must immediately notify the COMPANY; otherwise, the COMPANY’s online store cannot guarantee that your secret password will not be used by an unauthorized person.
Cancellation / Returns Policy
Για λόγους υγιεινής, η ΕΤΑΙΡΕΙΑ δεν θα δέχεται επιστροφές συμπληρωμάτων διατροφής παντός είδους.
For hygiene reasons, the COMPANY will not accept returns of dietary supplements of any kind. You have the right to return the products you purchased and request their replacement or a refund within 14 days from the date you receive the products. Returns are accepted under the following conditions:
(1) The withdrawal is without reason and free of any charge, and if the item has already been delivered, the customer must return the product exactly in the condition in which it was received, with all accompanying documents and its packaging in excellent condition. The return of the item is accepted only if the buyer has first settled every amount charged by the COMPANY for the dispatch of the item to them and the return shipping costs of the item.
(2) The withdrawal statement is made in writing or electronically, and the COMPANY is obliged to send a confirmation of receipt of the withdrawal statement as soon as it is received.
(3) Following the withdrawal statement, the COMPANY undertakes to refund the amount collected within 14 calendar days from the receipt of the products.
(4) The delivery costs for dispatch are not refunded if the customer had chosen a delivery method other than the cheapest standardized delivery method offered by the COMPANY.
(5) The refund to the customer will be made by the same means by which the initial payment was made. In the case of payment by credit card, the COMPANY is obliged to inform the Bank about the cancellation of the transaction, and the Bank will carry out every act provided for under the contract it has with the customer. After such notification, the COMPANY bears no responsibility for the time and manner of the settlement. In the case of cash payment, if the customer had chosen the "in-store pickup" option, the refund will be made directly from the store. In the case of bank transfer payment, the refund will also be made by bank transfer to the same customer account.
(6) In the event that the returned products are damaged or incomplete, the COMPANY reserves the right to request compensation from the customer, the amount of which will be determined by the condition of the products, and to proceed unilaterally and without any further recourse by full or partial set-off of its claim against the customer.
In all cases in which items other than those sold, by type or quantity, are delivered or an agreed-upon quality is missing which had been previously arranged in writing with the COMPANY, the customer shall return the products for inspection and verification of the error. In such a case, the return shipping costs of the products to the COMPANY as well as the shipping costs to the customer shall be borne by the COMPANY, provided that the return method proposed by the COMPANY is followed.